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| File | Action |
|---|---|
| Volunteer Performance Assessment | Download |
| Taking the Lead - The Key Decision Maker's Role | Download |
| Pro-Bono Service - Get Ready for the Highly Skilled | Download |
| OUR Volunteer Program - The Management Team Approach | Download |
| Middle Managers - Their Vital Role in Volunteer Success | Download |
| Managing Change and Dealing with Resistance | Download |
| Keeping Volunteers Motivated | Download |
| Demonstrating the Impact of Volunteer Involvement | Download |
| Cutting Edge Trends | Download |
| Building the Foundation for Volunteer Involvement | Download |
| Budgeting for a Volunteer Program | Download |
| Bridging the Gap between Volunteers and Employees | Download |
