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| File | Action |
|---|---|
| Volunteer Performance Assessment | Download |
| Reports with Clout Showing Impact of Volunteers | Download |
| Pro-Bono Service Get Ready for the Highly Skilled | Download |
| Middle Managers Their Vital Role in Volunteer Success | Download |
| Methods of Volunteer Program Evaluation | Download |
| It Takes Two to Tango - Successful Relationships | Download |
| Informal Volunteer Recognition - Self Instruction | Download |
| Handling Challenging Behavior by Volunteers | Download |
| Effective Supervision of Volunteers | Download |
| Demonstrating the Impact of Volunteer Involvement | Download |
| Building and Sustaining Strong Volunteer Leadership | Download |
